Want to cancel at end of billing period

high priority · open · Sample data

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Want to cancel at end of billing period

High priority SLA breached Sample data

  1. Northbound Vale Studio Customer 29 Oct 2026, 07:00

    Want to cancel at end of billing period. Please advise on next steps.

  2. Jules Tan Agent 29 Oct 2026, 08:00

    Thanks for reaching out. Looking into this now.

  3. Jules Tan Agent 29 Oct 2026, 10:00

    I can see the issue on our side. Working on a fix.